How long does it take to verify documents?

user avatar

In general, document verification takes up to 24 hours. In exceptional cases, this time limit may be extended to 36 or 72 hours due to the dynamics of the volumes or the effort required for the checks.

Please note that you will be notified via email as soon as your documents are verified.

If you have not received any notifications within 72 hours, check all the sections of your email address (Inbox, Spam, Junk, Promotions, Social, etc.), please contact our customer support team via live chat.

Was this article helpful?

19 out of 19 found this helpful