What is KYC?

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What is  KYC?

KYC (Know your customer) is the identity verification process. This process helps us secure your account and prevents identity theft. It also confirms that you are over 18 years old.


When do I have to verify my identity?

  • Within a maximum of 30 days from the date on which the amount of your transactions (deposits and/or withdrawals) reached the limit of BRL 10,000.

How do I send documents for identity verification?

bulb It's easy to verify your identity! It's easy to send documents!


 Click on your username on the top right of the site, select CLICK TO VERIFY YOUR ACCOUNT section and attach the required document.



In order to successfully upload your document, the photo must have a maximum of 5 MB, your ID must be fully visible and information must be clear.


Click on  START IDENTITY VERIFICATION and choose one of the two options: Switch to mobile or Continue on this device (if you use a laptop/PC).

The next screen will appear where you have to take a picture of your ID


Click on UPLOAD if you want to upload the picture from your device or click on TAKE A PICTURE if you want to take a live picture of your ID.




After successful upload of the documents, your verification status will go to PENDING until dedicated department makes necessary checks.


You can check you verification status by clicking on the icon next to your username in the upper right corner of the website.


After your documents have been verified, your status will be IDENTITY DOCUMENT CONFIRM.


How-to-open-my-account-at-Superbet Your identity is now verified!


In case of any problems, our Customer support team is at your disposal 24 hours a day.

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