What is Self-Exclusion and how to do it?

user avatar

Superbet offers customers the option to self-exclude from gaming for different periods, starting with 6 months. For shorter periods, check the "Time Out" option.

During the self-exclusion period, customers will not be able to make deposits or place bets and will not receive any marketing communication  from Superbet. Self-exclusion can be done in the "Responsible Gaming" section of the player account.

 

ATTENTION!

Before requesting self-exclusion, withdraw your available balance. If you are unable to withdraw, request your refund by emailing contato@superbet.com.

 

How to Self-Exclude Your Account?

1. Go to the "Responsible Gaming" tab in the menu available in the upper right corner of the platform.

2. Select "Self-Exclusion."

 

3. Set the desired period: you can choose between 6 months, 1 year, 2 years, 5 years, or permanent exclusion.

Was this article helpful?

24 out of 25 found this helpful

Related articles

Difference Between Account Closure and Self-Exclusion

Understanding the difference between account closure and self-exclusion is key to making the right decision about managing your account. Self-exclu...

What is Self-Exclusion and how to do it?

Superbet offers customers the option to self-exclude from gaming for different periods, starting with 6 months. For shorter periods, check the "Tim...

What is it and how to close an account?

Account closure allows you to deactivate your account for personal reasons, such as preferring a break or simply not wanting to use the platform an...

Time out

 You can make the request yourself, from your player account menu! The Superbet platform offers several limitation options so that you can implemen...

What are they and how do I set limits on my account?

Starting January 1st, our platform will offer new gaming limit options to help you manage your account in an even more responsible and personalized...

Can I apply a restriction to the Casino or Sport tab only?

Yes, it is possible to apply a restriction only to the Casino tab or to the Sports tab. If you wish to limit access to these specific areas, simply...

Reality Check

Reality Checks are pop-up alerts that inform you about the time and money spent since your last login. This notification gives you two options: Co...

LGPD and the consent for personalized promotions

We aim to answer your questions about LGPD to help clarify your understanding. What is LGPD, and why is it necessary? The LGPD (Lei Geral de Proteç...