Creating and activating your account on our platform is quick and simple. Follow the steps below to make sure everything works properly:
Stage 1: Registration
- Go to the registration page: click " Register" on the website or app.
- Fill in the requested data. Keep in mind that:
- Only one valid CPF can be used, and only one account per CPF is allowed.
- The date of birth is important to ensure that you are of legal age and meet the legal requirements.
- Provide a valid email: Please review carefully to avoid typos, as you will need it to activate your account.
- Complete the registration: finish by filling in the requested information.
Step 2: Account Activation
After completing the registration, you will receive an email with the account activation link. Click on the activation link to validate your account.
⚠️ If you do not activate your account, you will not be able to use it to access our services.
Tips to make sure the activation email reaches you
- Check your spam or junk folder: the email may have been redirected there.
- Review the registered email address: typos are common, such as forgetting letters or typing incorrect domains (e.g., gmail.com).
- Request the reshipment of the link:
- Go to the login screen.
- Enter the email used to register.
- Click on the "Resend activation link" option.
If you can't remember which email you registered or can't locate the activation email, please contact our customer support for assistance.
Final tip: Use an email that you access regularly and review the data entered before finalizing the registration. This will prevent delays in activating your account.