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My account appears as inactive – What to do?

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by Superbet
user avatar
by Superbet

If you have tried to log in and a message appears that your account is inactive, this may be due to a lack of movements (such as login, bets, deposits or withdrawals) for 180 consecutive days. Don't worry! You can reactivate it by contacting our support team.

If you have tried to log in and a message appears that your account is inactive, this may be due to a lack of movements (such as login, bets, deposits or withdrawals) for 180 consecutive days. Don't worry! You can reactivate it by contacting our support team.

  • If you have already gone through the document verification process, you can reactivate your account directly from the login screen:
  • Enter your email and password

Forgot your password? Follow the "Forgot your password?" flow.

  1. Add the code you received via email
  2. Do facial recognition

Ready! Your account is active again!

If you have not yet gone through the document verification process, please contact our support to assist in the reactivation.

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