What are they and how do I set limits on my account?

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Starting January 1st, our platform will offer new gaming limit options to help you manage your account in an even more responsible and personalized way. These changes are part of the new legal requirements, strengthening the commitment to responsible gambling and providing more tools to maintain control over your betting activity and experience.

What are the available limits?

  1. Loss Limit: Set a maximum amount of losses in a specific period (daily, weekly, or monthly).
  2. Payout Limit (deposit): Set a maximum amount you can deposit in a specific period (daily, weekly, or monthly).
  3. Session Limit: Establish how long you can stay logged in in a session. Once you reach the limit, you will be automatically logged out.
  4. Total Bet Limit: Set a maximum amount for the total bets placed, regardless of whether they win or lose.

In addition to the possibility of pause and self-exclusion that already existed before.

How to apply these limits?

To apply one of these limits to your account, follow these simple steps:

  1. Go to your account's main menu and select "RESPONSIBLE GAMING".
  2. Choose the limit you want to apply
  3. Set the period you want to keep the limit
  4. Set the limit according to the type you choose (e.g., a deposit limit amount)
  5. Click "Set the limit"

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The new limits are designed to offer greater control and security, allowing you to enjoy your betting experience without compromising your emotional, financial, or personal health.

Our commitment is to ensure that your fun is always aligned with healthy and responsible practices.

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