My deposit has not yet been credited. What should I do?

11 December 2024 02:59

by Superbet

If the balance has not been credited after depositing, please follow the instructions below:

Check the payment status in the bank's app.
- Confirm that the payment has been completed successfully.
- Make sure the QR Code or Pix has been paid before it expires.
Check out possible problems:
- Instabilities in the banking system can cause delays.
Contact support:
- If the deposit is not credited after a few hours, please contact our support team.
- Have proof of payment and information on the account used to carry out the transaction ready.

Note: Unconfirmed deposits due to QR Code payment error will need to be redone by generating a new code on the platform.

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