Why do I need to redo the document verification?

20 December 2024 11:58

by Superbet

Some customers who have only submitted their document photo in the past now need to take additional steps to meet the new security and regulatory rules.

What has changed?

The scan now also includes:

Facial recognition: To confirm that you are the holder of the document.

These steps are mandatory to increase the security of your account and prevent fraud.

What to do?

See how to re-process the process via our platform and complete all the necessary steps.

How to perform identity verification?

This update is only required for customers who have not gone through the full steps in the past. Thank you for your understanding and cooperation!

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