EVERYTHING ABOUT THE NEW LEGISLATION
What changes at Superbet with the new legislation?
A safer gaming environment With the new regulations, Superbet will be even more focused on ensuring a fair and reliable experience for all playe...
How to ensure your account access to all the features of our platform in January 2025?
To get the most out of Superbet's platform, follow these mandatory steps. They are simple and ensure a smooth transition within the new regulations...
What is the deadline for migrating to the new legislation?
All migration to the new legislation will be carried out by 1/1/25. We are committed to providing an efficient and seamless transition, always r...
Why is migration important?
Adaptation to Brazilian rules The operations now follow the guidelines established by the Ministry of Finance, ensuring full legal compliance. ...
Who can create an account on the new site
Registration is available only to people over 18 years of age who do not fit the legal restrictions specified by Law 14.790, Art. 26. Below, we det...
Criteria for Access to Superbet Features
Be over 18 years old. Have a valid CPF. Complete the identity verification process, including submitting an ID, facial recognition validation, and...
Account verification – steps required from January 1st
With the implementation of the new regulations from January 1st, it will be necessary for all customers to go through mandatory verification steps ...
Why do I need to follow these account verification steps?
Account verification is essential to protect you and your gaming experience. By completing verification, you ensure continued access to Superbet, ...
What documents can be used as identity?
You can submit a digital copy of one of the following documents to prove your identity: - National Identity Card (CIN) - General Registrat...
What happens if the system does not complete the automatic verification?
When the automatic verification is not completed successfully, your documents will be forwarded for manual analysis by our specialized team. Once ...
Face recognition: New security measure coming soon
We are committed to ensuring the highest level of security for our customers. Soon, facial recognition will be implemented as a mandatory step for ...
How does the face verification process work?
Face verification is an advanced technology that confirms your identity by analyzing the unique features of your face. This method can be used for...
Will it be possible to make deposits or withdrawals at Superbet after 01/01/2025 without registering a bank account?
No. From 1/1/2025, all deposits and withdrawals at Superbet Brasil must be made exclusively through bank accounts registered on the platform. This ...
What payment methods will be available on the new superbet.bet.br website?
At the new superbet.bet.br address, Superbet will offer Pix as an exclusive method and the possibility of registering up to 3 bank accounts to depo...
Why might some casino games be unavailable?
Adjustment to Rules: Certain games need to be adapted to comply with the new rules of the regulated market in Brazil. Required Updates: Some techn...
Will live casino games continue to be available in Brazil with the new legislation?
Yes, live casino games will continue to be available to Brazilian players. Superbet is adjusting its operations to ensure that all live games full...
Will there be any changes to the live casino experience?
While the essence of the live casino experience remains the same, some minor adaptations may occur to ensure compliance with the new regulations. ...
Will slots work differently with the new regulation?
The basic principles of slots will remain the same, ensuring fair and random outcomes as always. However, small changes can be made to align the ga...