What can I do if I experience a slot error?

If you are facing a round lock while playing on the slots offered on the platform, please read here

Types of errors:

- Lack of activity on a slot while you are connected;

- If you try to connect on the same slot, although you already have that game open;

- Lack of internet connection;

- Problems on the part of the provider in providing slots.

Before starting a game and during it, please make sure you have a good internet connection for the game to work within normal parameters.

What can you do in case of an error?

 If you are on the website or mobile version:

Go to Chrome -> Make sure you clear your cache and cookies. Log in to your account, then try to access the game again.

 If you're signed in to the app:

We suggest you uninstall and reinstall the app, then restart your device. Log in to your account and try to access the game later.

Before starting a game and during it, please make sure you have a good internet connection for the game to work within normal parameters.

If the problem persists, please contact us via Live Chat, giving as many details as possible regarding the problem you are experiencing (date, time, bet played and a screenshot).