If the withdrawal status is "paid", this means that the amount has been sent to your bank account. The time it takes for the money to appear may vary depending on the bank, usually between 2 and 5 business days.
If the time limit is exceeded:
- Check the bank statement for the account you selected to make the withdrawal.
- Confirm with the bank whether there was any problem with the compensation.
- Check that the registered bank details are correct.
If you still cannot identify the transaction, contact our support team to investigate the transaction.